Employees’ and employers’ expectations in Information Technology Industry

According to (Armstrong, 2006) a place where people prefer to work. Should be a “Great place to work”. Gennard and Judge(2005) State that employees always lookout for the best available package of monetary and non-monetary conditions available in the market.

Accordingly to the Gennard and Judge(2005), the monetary components include,

§  Hours of work.

§  Paid holidays.

§  Incentive schemes.

§  Pension schemes.

§  Salary rates.

§  Childcare facilities and flexible working arrangement opportunities.

§  Sick pay arrangements.

 

In according to the Gennard and Judge(2005), the non-monetary elements include items such as,

 

§  Possibility for career progression and promotions.

§  Opportunities to upgrade skills and gain new skills through training and development.

§  The level of control over the job and job satisfaction in related to job design.

§  The ability to work in a friendly environment with good coworkers.

§  Fair and steady treatment by managers comparative to other employees.

§  The employment safety.

§  Being able to make an influence on the day-to-day operations at the workplace and at policy level.

§  Employment policies that are family-friendly and allow work-life balance.

 

As per my own experience over the past two years in working with people with various job posts like Lecturers, System Engineers, Trainee Software Engineers, IT project Managers, Software Engineers, DevOps Engineers, QA Engineers like people tend to think about both monetary and non-monetary topics. However, I’m noted most of the junior people are more concerned about monetary questions, but more experienced people always check about the non-monetary aspects as well.

In terms of employers’ expectations, it’s basically the employers want employees to perform what they are being advised without costing too much for them. Also, employers usually define their own terms for how they want engagement and commitment to be with employees (Armstrong, 2014).

As an example, the company I’m working, always issue clear instructions about what’s been expected from an employee in their appointment letter and Job Description document. Also, there are common guidelines and terms defined for everyone in the office which is accessible through our company HRPA portal.

 

In Further, Gennard and Judge(2005) explain that employers expect their employees to provide below in return depending on their talent and nature of the job,

 

§  Ability to give discretionary effort

§  Flexibility between their work tasks

§  A capability to show inventiveness with work when needed

§  A provable commitment to the organization’s objectives

§  Capability to work as a member in a team environment

§  A willingness to change in terms of aptitude and adaptability

§  Minimum standards of capability in the task for which they are being hired (as expressed in qualifications, training received and employee’s experience)

 Research report by( Nduna et al, 2014), Described about factors that affecting job satisfaction vary from one employee to another and from day to day, but include the following,

 

§  Workplace social relationships 

§  The style of management

§  The perceived equality of the company's promotional system

§  Working conditions quality

§  The compensation levels

§  The nature of the job (the activities involved, and the work creates excitement and challenge)

 

In addition to the contributing to a general sense of personal well-being, job satisfaction is perceived to be associated with a positive attitude towards work and increased productivity ( Nduna et al, 2014).

 

 

References

Armstrong, M., 2006. Armstrong's handbook of human resource management practice.. 10 ed. London: s.n.

Armstrong, M., 2014. Armstrong's handbook of human resource management practice. 13 ed. s.l.:s.n.

Dumisani Xesha, Chux Gervase Iwu, Andre Slabbert and Joyce Nduna, 2014. The Impact of Employer-Employee Relationships. Journal of Economics, p. 13.

John Gennard and Graham Judge, 2005. Employee Relations. 4 ed. s.l.:Chatered institute of Personnel and Development.

 


Comments

  1. I find myself agreeing with your comments. Rousseau & McLean Parks (1993) also have stated that the expectations that exist between employers and employees are reciprocal in nature, and this reciprocity is key for the success of the business.

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    1. Agreed with you Divakar. Adding more to comment, negative and positive attitudes of an employee depends on the organization. there should be mutual understanding and a relationship between the employee and employer at all times(Blau, 1964; Gouldner, 1960) .

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  2. Agreed. Further, younger employees are motivated not only by salary and bonus but also by moral-spiritual factors which are non-financial benefits. But older employees are more motivated to retain what they already have (Bal et al., 2012).

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    1. Thanks for your comment Dileepa, Partially agreed with you because money is the main motivational factor, no other benefits come even close to it. Employees want to earn good salary for their workload, money is the fundamental inducement, and no other incentive or motivational technique comes even close to it (Abbah, 2014).

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  4. Well said Amila. Setting expectation for your employees is an essential responsibility that many business owners gloss over, clear employee expectations benefit not only your staff but your staff but your business as a whole (Skye Schooley,2020).

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  6. well develped article, The world changed drastically past few decades, with a large majority of these changes due to the increased infiltration of technology in society, alters the way individuals think, interact, and complete their tasks (Marius, 2012)

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  7. Hi Amila, Well explained, further company's expecting the employees to improve the organizational performance have to maintain a good relationship with the employees to contribute the fullest for the organization. However employees expecting the transparency, accountability, forecasting the good culture and the professional growth is also visible for to meet expectation as well (Obushenkova, Plester and Haworth, 2018).

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